Questions? We've Got You.

Will my tree come decorated?

No, these are DIY kits. You'll get the tree and decorations separately and decorate it yourself. The photos show what you can create with the included pieces, but you can arrange everything however you like.

Will the decorations cover the whole tree?

They're selected for the front and sides, since the back of a tree on a dresser or shelf usually doesn't show. Want it decorated all the way around? Just add a few extra ornaments.

Does the tree have lights?

No, the trees are unlit, but you're welcome to add your own.

Can my kids help decorate?

These are decorative products, not toys. Decorating should be led by an adult, and any little helpers should be supervised.

When will my kit ship?

If you order before November 16, your pre-order will ship on or after November 16. After that, please allow 3 to 5 business days for processing, plus about 5 to 7 business days for delivery.

What's your return policy?

We want you to love your little tree, so here’s how we keep things fair.

Changed your mind? You can return an unused kit within 14 days of delivery or pickup, as long as we receive your request by December 20. Unused means the tree hasn’t been set up, nothing has been attached to it, and everything is in its original packaging. Return shipping is paid by you, and your original shipping cost isn’t refundable.

Something damaged, missing, or wrong? That one’s on us. Email us within 7 days of delivery or pickup with a photo, and we’ll send a replacement or give you a refund. You don’t need to send anything back unless we ask.

Need to cancel a pre-order? You can cancel for a full refund any time before your kit ships.

What we can’t take back: kits that have been set up or decorated, and any return requested after December 20. All sales are final after that date, except for damaged, missing, or wrong items reported within 7 days.

Local pickup: Unused returns can be brought back to our pickup location by appointment.

To start a return, email bloomandmerry@gmail.com with your order number. Refunds go to your original payment method within an estimated 7 business days after we receive the kit or approve your claim.

How It Works

1

Pick your kit

Choose the theme you love. We've already matched the colors and counted out the pieces.

2

Open the box

Everything you need is together in one kit, including ties for attaching your decorations and simple instructions.

3

Decorate your way

Use our photos for inspiration or do your own thing, together or as a surprise. There's no wrong way to do it.

Christmas is in

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Order Now

Order now for Christmas. Kits start shipping November 16.